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November 2001
Volume 1 • Number 1
* FULL TEXT *
About the Authors
Six Sigma Forum Magazine
Editor A. Blanton Godfrey (godfrey@asq.org) is dean of the College of Textiles and Joseph D. Moore professor of textile and apparel management technology at North Carolina State University. From 1987 to June 30, 2000, he was chairman and CEO of Juran Institute Inc. Previously, Godfrey headed the quality theory and technology department of AT&T Bell Laboratories (now Lucent Technologies, Bell Labs Innovations). He joined Bell Labs after receiving a master’s degree and doctorate in statistics from Florida State University and a bachelor’s degree in physics from Virginia Tech. This year Godfrey has served on the National Advisory Committee of the Robert Wood Johnson Foundation’s Pursuing Perfection initiative. This new program, co-chaired by Motorola’s chairman of the executive committee, Bob Galvin, and Henry Ford Health System’s CEO, Gail Warden, is bringing Six Sigma to healthcare through new grants totaling about $21 million.
“Cycles of Learning: Observations of Jack Welch”
Gregory H. Watson (ghwatson@gte.net) is chairman of the American Society for Quality and managing partner of Business Systems Solutions Inc. Watson is a member of the International Academy of Quality, Fellow of ASQ, Six Sigma Master Black Belt and ASQ certified quality engineer. He has worked with executives at American Express, DuPont, Exxon (Canada), Ford, Nokia and Toshiba in the implementation of Six Sigma methods.
“Driving Performance Results at American Express”
Janet Young (janet.young@aexp.com) is currently vice president of the Global Six Sigma Performance Group for American Express. Young is accountable for partnering with leaders to develop and implement accelerated Six Sigma performance strategies, as well as to incorporate Six Sigma in American Express business activities.
“Six Sigma and the Evolution of Quality in Product Development”
Larry R. Smith (lsmith2@ford.com) is manager, quality deployment and training, at Ford North American Truck. Smith was instrumental in starting Six Sigma at Ford. He functioned as the deployment champion for the Superduty platform, whose Six Sigma projects saved $49 million in the first year of operation. Smith is president of the Altshuller Institute for TRIZ Studies, a member of the Board of Directors of GOAL/QPC and a part-time faculty member at Wayne State University. He is a Senior member of ASQ.
“Six Sigma Program Success Factors”
Mark D. Goldstein (mgoldstein@goldmarkconsultants.com) is president and founder of Goldmark Consultants Inc. Goldstein was a Master Black Belt with GE Co. prior to founding Goldmark Consultants. He is a member of ASQ and the Six Sigma Forum. Goldmark is a management consulting firm with global experience providing training and consulting services for the Six Sigma program.
