On Today's Menu: Quality (PDF, 127 KB)
Case study shows how HACCP helps ensure farm to table food safety. James J. Rooney, senior risk and reliability engineer,
ABS Consulting, Knoxville, TN
Jenny Kilkelly, senior consultant, ABS Group, Singapore
Mooooving Toward Six Sigma (PDF, 123 KB) A quality management program helps one farm manage its feed costs. Thomas P. Tylutki, research and support specialist, Cornell University
Danny G. Fox, professor, Cornell University
ENVIRONMENTAL MANAGEMENT
Sustainability: Enlarging Quality's Mission(PDF, 112 KB) Today it's not enough to delight your customers; you also need to behave responsibly toward your community and the environment. Darcy Hitchcock, president, AXIS Performance Advisors, Portland, OR
Marsha Willard, CEO, AXIS Performance Advisors, Portland, OR
STRATEGIC PLANNING
From Design to Action: Developing a Corporate Strategy(PDF, 97 KB) Quality management tools and a simple system of reference can help build sound approaches based on real priorities. Daniel Crépin, consultant and trainer, Roquefort-les-Pins, France
SEPT. 11, 2001
ISO 9001 and 9004: A Framework For Disaster Preparedness(PDF, 68 KB)
* FREE ARTICLE * Much more than process management is needed, but the standards can be a starting point for strategic thinking. James W. Kolka, legal consultant and president, Q-Lex International LLC Preventive Legal Services
