Quality Management Journal Volume 8 Index - ASQ

Quality Management Journal Volume 8 Index

Contents

A

Akinyele, Akinyinka. See Hacker, Marla E.

B

Bjerke, Froydis, and Margrethe Hersleth, “Introducing Statistical Thinking to the Food Industry—Facilitating and Inhibiting Factors,” (vol. 8, no. 3): 49-60.

Brown, Jane C. See Dick, Gavin

C

Christy, David P. See Kanyamibwa, Felicien

Clevenson, Aaron. See Guimaraes, Tor

Cole, Robert E., “From Continuous Improvement to Continuous Innovation,” (vol. 8, no. 4): 7-21.

D

Dale, B. G. See Siow, C. H. R.

Deane, Richard H. See Ryan, Chuck

Dembeck, Deborah. See Kontoghiorghes, Constantine

Dick, Gavin, Kevin Gallimore, and Jane C. Brown, “Does ISO 9000 Give a Quality Emphasis Advantage? A Comparison of Large Service and Manufacturing Organizations,” (vol. 8, no. 1): 52-61.

Dimitriades, Zoe S., “Empowerment in Total Quality: Designing and Implementing Effective EmployeeDecision-Making Strategies,” (vol. 8, no. 2): 19-28.

E

Ellington, Ned P. See Ryan, Chuck

Evans, James R. See Ford, Matthew W.

F

Field, Joy M., “Beyond Design: Implementing Effective Production Work Teams,” (vol. 8, no. 2): 29-43.

Finster, Mark P., “Creating Continuous Innovation,” (vol. 8, no. 4): 22-26.

Fong, Duncan K. H. See Kanyamibwa, Felicien

Ford, Matthew W., and James R. Evans, “Baldrige Assessment and Organizational Learning: The Need for

Change Management,” (vol. 8, no. 3): 9-25.

G

Gallimore, Kevin. See Dick, Gavin

Guimaraes, Tor, Victoria Y. Yoon, and Aaron Clevenson, “Exploring Some Determinants of ES Quality,” (vol. 8, no. 1): 23-33.

H

Hacker, Marla E., Tygh J. Newton, and Akinyinka Akinyele, “The Impact of a Performance Management Intervention on Work Processes and Operational Indicators,” (vol. 8, no. 2): 8-18.

Heiser, Daniel R., and Paul Schikora, “Flowcharting with Excel,” (vol. 8, no. 3): 26-35.

Hersleth, Margrethe. See Bjerke, Froydis

J

Jones, Lee, “Factors Related to Employee Perception of Their Leaders’ Commitment to Implement Continuous Quality Improvement,” (vol. 8, no. 3): 61-72.

K

Kanyamibwa, Felicien, David P. Christy, and Duncan K. H. Fong, “Variable Selection in Product Design,” (vol. 8, no. 1): 62-79.

Kontoghiorghes, Constantine, and Deborah Dembeck, “Prioritizing Quality Management and Sociotechnical Variables in Terms of Quality Performance,” (vol. 8, no. 3): 36-48.

M

Melton, Kim I., “Learning for Improvement and Innovation,” (vol. 8, no. 4): 31-32.

Michalisin, Michael D., and Gregory P. White, “An Empirical Study of the Posturing-Implementation Gap in Quality Management,” (vol. 8, no. 1): 34-51.

N

Newton, Tygh J. See Hacker, Marla E.

R

Ryan, Chuck, Richard H. Deane, and Ned P. Ellington, “Quality Management Training in Small to Midsized Manufacturing Firms,” (vol. 8, no. 2): 44-52.

S

Schikora, Paul. See Heiser, Daniel R.

Siow, C. H. R., J. B. Yang, and B. G. Dale, “ A New Modeling Framework for Organizational Self-assessment: Development and Application,” (vol. 8, no. 4): 34-47.

Sun, Hongyi, “Comparing Quality Management Practices in the Manufacturing and Service Industries: Learning Opportunities,” (vol. 8, no. 2): 53-71.

T

Tan, Keah Choon, and Joel D. Wisner, “A Framework for Quality Improvement in the Transportation Industry,” (vol. 8, no. 1): 9-22.

W

Weston, F. C. Jr., “The Need for Continuous Innovation and Continuous Improvement,” (vol. 8, no. 4): 27-30.

White, Gregory P. See Michalisin, Michael D.

Wisner, Joel D. See Tan, Keah Choon

Y

Yang, J. B. See Siow, C. H. R.

Yoon, Victoria Y. See Guimaraes, Tor

QMJ Volume 8 Subject Index

Annual Reports

Michalisin, Michael D., and Gregory P. White, “An Empirical Study of the Posturing-Implementation Gap in Quality Management,” (vol. 8, no. 1): 34-51.

Bayesian Inference

Kanyamibwa, Felicien, David P. Christy, and Duncan K. H. Fong, “Variable Selection in Product Design,” (vol. 8, no. 1): 62-79.

Continuous Quality Improvement

Bjerke, Froydis, and Margrethe Hersleth, “Introducing Statistical Thinking to the Food Industry—Facilitating and Inhibiting Factors,” (vol. 8, no. 3): 49-60.

Cole, Robert E., “From Continuous Improvement to Continuous Innovation,” (vol. 8, no. 4): 7-21.

Finster, Mark P., “Creating Continuous Innovation,” (vol. 8, no. 4): 22-26.

Hacker, Marla E., Tygh J. Newton, and Akinyinka Akinyele, “The Impact of a Performance Management Intervention on Work Processes and Operational Indicators,” (vol. 8, no. 2): 8-18.

Jones, Lee, “Factors Related to Employee Perception of Their Leaders’ Commitment to Implement Continuous Quality Improvement,” (vol. 8, no. 3): 61-72.

Melton, Kim I., “Learning for Improvement and Innovation,” (vol. 8, no. 4): 31-32.

Tan, Keah Choon, and Joel D. Wisner, “A Framework for Quality Improvement in the Transportation Industry,” (vol. 8, no. 1): 9-22.

Weston, F. C. Jr., “The Need for Continuous Innovation and Continuous Improvement,” (vol. 8, no. 4): 27-30.

Creativity

Cole, Robert E., “From Continuous Improvement to Continuous Innovation,” (vol. 8, no. 4): 7-21.

Customer Satisfaction

Dimitriades, Zoe S., “Empowerment in Total Quality: Designing and Implementing Effective Employee Decision-Making Strategies,” (vol. 8, no. 2): 19-28.

Guimaraes, Tor, Victoria Y. Yoon, and Aaron Clevenson, “Exploring Some Determinants of ES Quality,” (vol. 8, no. 1): 23-33.

Sun, Hongyi, “Comparing Quality Management Practices in the Manufacturing and Service Industries: Learning Opportunities,” (vol. 8, no. 2): 53-71.

Decision Making

Siow, C. H. R., J. B. Yang, and B. G. Dale, “A New Modeling Framework for Organizational Self-assessment: Development and Application,” (vol. 8, no. 4): 34-47.

Education

Jones, Lee, “Factors Related to Employee Perception of Their Leaders’ Commitment to Implement Continuous Quality Improvement,” (vol. 8, no. 3): 61-72.

EFQM Excellence Model

Siow, C. H. R., J. B. Yang, and B. G. Dale, “A New Modeling Framework for Organizational Self-Assessment: Development and Application,” (vol. 8, no. 4): 34-47.

Empowerment

Dimitriades, Zoe S., “Empowerment in Total Quality: Designing and Implementing Effective Employee Decision-Making Strategies,” (vol. 8, no. 2): 19-28.

Expert Systems

Guimaraes, Tor, Victoria Y. Yoon, and Aaron Clevenson, “Exploring Some Determinants of ES Quality,” (vol. 8, no. 1): 23-33.

Factor Analysis

Kanyamibwa, Felicien, David P. Christy, and Duncan K. H. Fong, “Variable Selection in Product Design,” (vol. 8, no. 1): 62-79.

Human Resources

Dimitriades, Zoe S., “Empowerment in Total Quality: Designing and Implementing Effective Employee Decision-Making Strategies,” (vol. 8, no. 2): 19-28.

Jones, Lee, “Factors Related to Employee Perception of Their Leaders’ Commitment to Implement Continuous Quality Improvement,” (vol. 8, no. 3): 61-72.

Innovation

Cole, Robert E., “From Continuous Improvement to Continuous Innovation,” (vol. 8, no. 4): 7-21.

Finster, Mark P., “Creating Continuous Innovation,” (vol. 8, no. 4): 22-26.

Melton, Kim I., “Learning for Improvement and Innovation,” (vol. 8, no. 4): 31-32.

Weston, F. C., Jr., “The Need for Continuous Innovation and Continuous Improvement,” (vol. 8, no. 4): 27-30.

ISO 9000

Dick, Gavin, Kevin Gallimore, and Jane C. Brown, “Does ISO 9000 Give a Quality Emphasis Advantage? A Comparison of Large Service and Manufacturing Organizations,” (vol. 8, no. 1): 52-61.

Logistics

Tan, Keah Choon, and Joel D. Wisner, “A Framework for Quality Improvement in the Transportation Industry,” (vol. 8, no. 1): 9-22.

Malcolm Baldrige National Quality Award

Ford, Matthew W., and James R. Evans, “Baldrige Assessment and Organizational Learning: Need for Change Management,” (vol. 8, no. 3): 9-25.

Management Intervention

Hacker, Marla E., Tygh J. Newton, and Akinyinka Akinyele, “The Impact of a Performance Management Intervention on Work Processes and Operational Indicators,” (vol. 8, no. 2): 8-18.

Manufacturing Organizations

Dick, Gavin, Kevin Gallimore, and Jane C. Brown, “Does ISO 9000 Give a Quality Emphasis Advantage? A Comparison of Large Service and Manufacturing Organizations,” (vol. 8, no. 1): 52-61.

Ryan, Chuck, Richard H. Deane, and Ned P. Ellington, “Quality Management Training in Small to Midsized Manufacturing Firms,” (vol. 8, no. 2): 44-52.

Sun, Hongyi, “Comparing Quality Management Practices in the Manufacturing and Service Industries: Learning Opportunities,” (vol. 8, no. 2): 53-71.

Measurement

Michalisin, Michael D., and Gregory P. White, “An Empirical Study of the Posturing-Implementation Gap in Quality Management,” (vol. 8, no. 1): 34-51.

Operations Management

Kanyamibwa, Felicien, David P. Christy, and Duncan K. H. Fong, “Variable Selection in Product Design,” (vol. 8, no. 1): 62-79.

Organizational Change

Ford, Matthew W., and James R. Evans, “Baldrige Assessment and Organizational Learning: Need for Change Management,” (vol. 8, no. 3): 9-25.

Performance Management

Field, Joy M., “Beyond Design: Implementing Effective Production Work Teams,” (vol. 8, no. 2): 29-43.

Hacker, Marla E., Tygh J. Newton, and Akinyinka Akinyele, “The Impact of a Performance Management Intervention on Work Processes and Operational Indicators,” (vol. 8, no. 2): 8-18.

Kontoghiorghes, Constantine, and Deborah Dembeck, “Prioritizing Quality Management and Sociotechnical Variables in Terms of Quality Performance,” (vol. 8, no. 3): 36-48.

Ryan, Chuck, Richard H. Deane, and Ned P. Ellington, “Quality Management Training in Small to Midsized Manufacturing Firms,” (vol. 8, no. 2): 44-52.

Problem Solving

Cole, Robert E., “From Continuous Improvement to Continuous Innovation,” (vol. 8, no. 4): 7-21.

Process Analysis

Heiser, Daniel R., and Paul Schikora, “Flowcharting with Excel,” (vol. 8, no. 3): 26-35.

Process Mapping

Heiser, Daniel R., and Paul Schikora, “Flowcharting with Excel,” (vol. 8, no. 3): 26-35.

Product Design/Development

Cole, Robert E., “From Continuous Improvement to Continuous Innovation,” (vol. 8, no. 4): 7-21.

Kanyamibwa, Felicien, David P. Christy, and Duncan K. H. Fong, “Variable Selection in Product Design,” (vol. 8, no. 1): 62-79.

Prototyping

Cole, Robert E., “From Continuous Improvement to Continuous Innovation,” (vol. 8, no. 4): 7-21.

Quality Certification

Dick, Gavin, Kevin Gallimore, and Jane C. Brown, “Does ISO 9000 Give a Quality Emphasis Advantage? A Comparison of Large Service and Manufacturing Organizations,” (vol. 8, no. 1): 52-61.

Quality Control

Kanyamibwa, Felicien, David P. Christy, and Duncan K. H. Fong, “Variable Selection in Product Design,” (vol. 8, no. 1): 62-79.

Quality Factors

Guimaraes, Tor, Victoria Y. Yoon, and Aaron Clevenson, “Exploring Some Determinants of ES Quality,” (vol. 8, no. 1): 23-33.

Quality Function Deployment

Kanyamibwa, Felicien, David P. Christy, and Duncan K. H. Fong, “Variable Selection in Product Design,” (vol. 8, no. 1): 62-79.

Quality Implementation

Dimitriades, Zoe S., “Empowerment in Total Quality: Designing and Implementing Effective Employee Decision-Making Strategies,” (vol. 8, no. 2): 19-28.

Field, Joy M., “Beyond Design: Implementing Effective Production Work Teams,” (vol. 8, no. 2): 29-43.

Michalisin, Michael D., and Gregory P. White, “An Empirical Study of the Posturing-Implementation Gap in Quality Management,” (vol. 8, no. 1): 34-51.

Quality Management

Ford, Matthew W., and James R. Evans, “Baldrige Assessment and Organizational Learning: Need for Change Management,” (vol. 8, no. 3): 9-25.

Kontoghiorghes, Constantine, and Deborah Dembeck, “Prioritizing Quality Management and Sociotechnical Variables in Terms of Quality Performance,” (vol. 8, no. 3): 36-48.

Sun, Hongyi, “Comparing Quality Management Practices in the Manufacturing and Service Industries: Learning Opportunities,” (vol. 8, no. 2): 53-71.

Self-Assessment

Ford, Matthew W., and James R. Evans, “Baldrige Assessment and Organizational Learning: Need for Change Management,” (vol. 8, no. 3): 9-25.

Siow, C. H. R., J. B. Yang, and B. G. Dale, “A New Modeling Framework for Organizational Self-assessment: Development and Application,” (vol. 8, no. 4): 34-47.

Service Industry

Dick, Gavin, Kevin Gallimore, and Jane C. Brown, “Does ISO 9000 Give a Quality Emphasis Advantage? A Comparison of Large Service and Manufacturing Organizations,” (vol. 8, no. 1): 52-61.

Kontoghiorghes, Constantine, and Deborah Dembeck, “Prioritizing Quality Management and Sociotechnical Variables in Terms of Quality Performance,” (vol. 8, no. 3): 36-48.

Sun, Hongyi, “Comparing Quality Management Practices in the Manufacturing and Service Industries: Learning Opportunities,” (vol. 8, no. 2): 53-71.

Tan, Keah Choon, and Joel D. Wisner, “A Framework for Quality Improvement in the Transportation Industry,” (vol. 8, no. 1): 9-22.

Six Sigma

Bjerke, Froydis, and Margrethe Hersleth, “Introducing Statistical Thinking to the Food Industry—Facilitating and Inhibiting Factors,” (vol. 8, no. 3): 49-60.

Statistical Process Control

Bjerke, Froydis, and Margrethe Hersleth, “Introducing Statistical Thinking to the Food Industry—Facilitating and Inhibiting Factors,” (vol. 8, no. 3): 49-60.

Hacker, Marla E., Tygh J. Newton, and Akinyinka Akinyele, “The Impact of a Performance Management Intervention on Work Processes and Operational Indicators,” (vol. 8, no. 2): 8-18.

Total Quality Management

Bjerke, Froydis, and Margrethe Hersleth, “Introducing Statistical Thinking to the Food Industry—Facilitating and Inhibiting Factors,” (vol. 8, no. 3): 49-60.

Dimitriades, Zoe S., “Empowerment in Total Quality: Designing and Implementing Effective Employee Decision-Making Strategies,” (vol. 8, no. 2): 19-28.

Kontoghiorghes, Constantine, and Deborah Dembeck, “Prioritizing Quality Management and Sociotechnical Variables in Terms of Quality Performance,” (vol. 8, no. 3): 36-48.

Training

Bjerke, Froydis, and Margrethe Hersleth, “Introducing Statistical Thinking to the Food Industry—Facilitating and Inhibiting Factors,” (vol. 8, no. 3): 49-60.

Ryan, Chuck, Richard H. Deane, and Ned P. Ellington, “Quality Management Training in Small to Midsized Manufacturing Firms,” (vol. 8, no. 2): 44-52.

Work Teams

Field, Joy M., “Beyond Design: Implementing Effective Production Work Teams,” (vol. 8, no. 2): 29-43.

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