A
Akinyele, Akinyinka. See Hacker, Marla E.
B
Bjerke, Froydis, and Margrethe Hersleth, “Introducing Statistical Thinking to the Food Industry—Facilitating and Inhibiting Factors,” (vol. 8, no. 3): 49-60.
Brown, Jane C. See Dick, Gavin
C
Christy, David P. See Kanyamibwa, Felicien
Clevenson, Aaron. See Guimaraes, Tor
Cole, Robert E., “From Continuous Improvement to Continuous Innovation,” (vol. 8, no. 4): 7-21.
D
Dale, B. G. See Siow, C. H. R.Deane, Richard H. See Ryan, Chuck
Dembeck, Deborah. See Kontoghiorghes, Constantine
Dick, Gavin, Kevin Gallimore, and Jane C. Brown, “Does ISO 9000 Give a Quality Emphasis Advantage? A Comparison of Large Service and Manufacturing Organizations,” (vol. 8, no. 1): 52-61.
Dimitriades, Zoe S., “Empowerment in Total Quality: Designing and Implementing Effective EmployeeDecision-Making Strategies,” (vol. 8, no. 2): 19-28.
E
Ellington, Ned P. See Ryan, Chuck
Evans, James R. See Ford, Matthew W.
F
Field, Joy M., “Beyond Design: Implementing Effective Production Work Teams,” (vol. 8, no. 2): 29-43.
Finster, Mark P., “Creating Continuous Innovation,” (vol. 8, no. 4): 22-26.
Fong, Duncan K. H. See Kanyamibwa, Felicien
Ford, Matthew W., and James R. Evans, “Baldrige Assessment and Organizational Learning: The Need for
Change Management,” (vol. 8, no. 3): 9-25.
G
Gallimore, Kevin. See Dick, Gavin
Guimaraes, Tor, Victoria Y. Yoon, and Aaron Clevenson, “Exploring Some Determinants of ES Quality,” (vol. 8, no. 1): 23-33.
H
Hacker, Marla E., Tygh J. Newton, and Akinyinka Akinyele, “The Impact of a Performance Management Intervention on Work Processes and Operational Indicators,” (vol. 8, no. 2): 8-18.
Heiser, Daniel R., and Paul Schikora, “Flowcharting with Excel,” (vol. 8, no. 3): 26-35.
Hersleth, Margrethe. See Bjerke, Froydis
J
Jones, Lee, “Factors Related to Employee Perception of Their Leaders’ Commitment to Implement Continuous Quality Improvement,” (vol. 8, no. 3): 61-72.
K
Kanyamibwa, Felicien, David P. Christy, and Duncan K. H. Fong, “Variable Selection in Product Design,” (vol. 8, no. 1): 62-79.
Kontoghiorghes, Constantine, and Deborah Dembeck, “Prioritizing Quality Management and Sociotechnical Variables in Terms of Quality Performance,” (vol. 8, no. 3): 36-48.
M
Melton, Kim I., “Learning for Improvement and Innovation,” (vol. 8, no. 4): 31-32.
Michalisin, Michael D., and Gregory P. White, “An Empirical Study of the Posturing-Implementation Gap in Quality Management,” (vol. 8, no. 1): 34-51.
N
Newton, Tygh J. See Hacker, Marla E.
R
Ryan, Chuck, Richard H. Deane, and Ned P. Ellington, “Quality Management Training in Small to Midsized Manufacturing Firms,” (vol. 8, no. 2): 44-52.
S
Schikora, Paul. See Heiser, Daniel R.
Siow, C. H. R., J. B. Yang, and B. G. Dale, “ A New Modeling Framework for Organizational Self-assessment: Development and Application,” (vol. 8, no. 4): 34-47.
Sun, Hongyi, “Comparing Quality Management Practices in the Manufacturing and Service Industries: Learning Opportunities,” (vol. 8, no. 2): 53-71.
T
Tan, Keah Choon, and Joel D. Wisner, “A Framework for Quality Improvement in the Transportation Industry,” (vol. 8, no. 1): 9-22.
W
Weston, F. C. Jr., “The Need for Continuous Innovation and Continuous Improvement,” (vol. 8, no. 4): 27-30.
White, Gregory P. See Michalisin, Michael D.
Wisner, Joel D. See Tan, Keah Choon
Y
Yang, J. B. See Siow, C. H. R.
Yoon, Victoria Y. See Guimaraes, Tor
QMJ Volume 8 Subject Index
Annual Reports
Michalisin, Michael D., and Gregory P. White, “An Empirical Study of the Posturing-Implementation Gap in Quality Management,” (vol. 8, no. 1): 34-51.
Bayesian Inference
Kanyamibwa, Felicien, David P. Christy, and Duncan K. H. Fong, “Variable Selection in Product Design,” (vol. 8, no. 1): 62-79.
Continuous Quality Improvement
Bjerke, Froydis, and Margrethe Hersleth, “Introducing Statistical Thinking to the Food Industry—Facilitating and Inhibiting Factors,” (vol. 8, no. 3): 49-60.
Cole, Robert E., “From Continuous Improvement to Continuous Innovation,” (vol. 8, no. 4): 7-21.
Finster, Mark P., “Creating Continuous Innovation,” (vol. 8, no. 4): 22-26.
Hacker, Marla E., Tygh J. Newton, and Akinyinka Akinyele, “The Impact of a Performance Management Intervention on Work Processes and Operational Indicators,” (vol. 8, no. 2): 8-18.
Jones, Lee, “Factors Related to Employee Perception of Their Leaders’ Commitment to Implement Continuous Quality Improvement,” (vol. 8, no. 3): 61-72.
Melton, Kim I., “Learning for Improvement and Innovation,” (vol. 8, no. 4): 31-32.
Tan, Keah Choon, and Joel D. Wisner, “A Framework for Quality Improvement in the Transportation Industry,” (vol. 8, no. 1): 9-22.
Weston, F. C. Jr., “The Need for Continuous Innovation and Continuous Improvement,” (vol. 8, no. 4): 27-30.
Creativity
Cole, Robert E., “From Continuous Improvement to Continuous Innovation,” (vol. 8, no. 4): 7-21.
Customer Satisfaction
Dimitriades, Zoe S., “Empowerment in Total Quality: Designing and Implementing Effective Employee Decision-Making Strategies,” (vol. 8, no. 2): 19-28.
Guimaraes, Tor, Victoria Y. Yoon, and Aaron Clevenson, “Exploring Some Determinants of ES Quality,” (vol. 8, no. 1): 23-33.
Sun, Hongyi, “Comparing Quality Management Practices in the Manufacturing and Service Industries: Learning Opportunities,” (vol. 8, no. 2): 53-71.
Decision Making
Siow, C. H. R., J. B. Yang, and B. G. Dale, “A New Modeling Framework for Organizational Self-assessment: Development and Application,” (vol. 8, no. 4): 34-47.
Education
Jones, Lee, “Factors Related to Employee Perception of Their Leaders’ Commitment to Implement Continuous Quality Improvement,” (vol. 8, no. 3): 61-72.
EFQM Excellence Model
Siow, C. H. R., J. B. Yang, and B. G. Dale, “A New Modeling Framework for Organizational Self-Assessment: Development and Application,” (vol. 8, no. 4): 34-47.
Empowerment
Dimitriades, Zoe S., “Empowerment in Total Quality: Designing and Implementing Effective Employee Decision-Making Strategies,” (vol. 8, no. 2): 19-28.
Expert Systems
Guimaraes, Tor, Victoria Y. Yoon, and Aaron Clevenson, “Exploring Some Determinants of ES Quality,” (vol. 8, no. 1): 23-33.
Factor Analysis
Kanyamibwa, Felicien, David P. Christy, and Duncan K. H. Fong, “Variable Selection in Product Design,” (vol. 8, no. 1): 62-79.
Human Resources
Dimitriades, Zoe S., “Empowerment in Total Quality: Designing and Implementing Effective Employee Decision-Making Strategies,” (vol. 8, no. 2): 19-28.
Jones, Lee, “Factors Related to Employee Perception of Their Leaders’ Commitment to Implement Continuous Quality Improvement,” (vol. 8, no. 3): 61-72.
Innovation
Cole, Robert E., “From Continuous Improvement to Continuous Innovation,” (vol. 8, no. 4): 7-21.
Finster, Mark P., “Creating Continuous Innovation,” (vol. 8, no. 4): 22-26.
Melton, Kim I., “Learning for Improvement and Innovation,” (vol. 8, no. 4): 31-32.
Weston, F. C., Jr., “The Need for Continuous Innovation and Continuous Improvement,” (vol. 8, no. 4): 27-30.
ISO 9000
Dick, Gavin, Kevin Gallimore, and Jane C. Brown, “Does ISO 9000 Give a Quality Emphasis Advantage? A Comparison of Large Service and Manufacturing Organizations,” (vol. 8, no. 1): 52-61.
Logistics
Tan, Keah Choon, and Joel D. Wisner, “A Framework for Quality Improvement in the Transportation Industry,” (vol. 8, no. 1): 9-22.
Malcolm Baldrige National Quality Award
Ford, Matthew W., and James R. Evans, “Baldrige Assessment and Organizational Learning: Need for Change Management,” (vol. 8, no. 3): 9-25.
Management Intervention
Hacker, Marla E., Tygh J. Newton, and Akinyinka Akinyele, “The Impact of a Performance Management Intervention on Work Processes and Operational Indicators,” (vol. 8, no. 2): 8-18.
Manufacturing Organizations
Dick, Gavin, Kevin Gallimore, and Jane C. Brown, “Does ISO 9000 Give a Quality Emphasis Advantage? A Comparison of Large Service and Manufacturing Organizations,” (vol. 8, no. 1): 52-61.
Ryan, Chuck, Richard H. Deane, and Ned P. Ellington, “Quality Management Training in Small to Midsized Manufacturing Firms,” (vol. 8, no. 2): 44-52.
Sun, Hongyi, “Comparing Quality Management Practices in the Manufacturing and Service Industries: Learning Opportunities,” (vol. 8, no. 2): 53-71.
Measurement
Michalisin, Michael D., and Gregory P. White, “An Empirical Study of the Posturing-Implementation Gap in Quality Management,” (vol. 8, no. 1): 34-51.
Operations Management
Kanyamibwa, Felicien, David P. Christy, and Duncan K. H. Fong, “Variable Selection in Product Design,” (vol. 8, no. 1): 62-79.
Organizational Change
Ford, Matthew W., and James R. Evans, “Baldrige Assessment and Organizational Learning: Need for Change Management,” (vol. 8, no. 3): 9-25.
Performance Management
Field, Joy M., “Beyond Design: Implementing Effective Production Work Teams,” (vol. 8, no. 2): 29-43.
Hacker, Marla E., Tygh J. Newton, and Akinyinka Akinyele, “The Impact of a Performance Management Intervention on Work Processes and Operational Indicators,” (vol. 8, no. 2): 8-18.
Kontoghiorghes, Constantine, and Deborah Dembeck, “Prioritizing Quality Management and Sociotechnical Variables in Terms of Quality Performance,” (vol. 8, no. 3): 36-48.
Ryan, Chuck, Richard H. Deane, and Ned P. Ellington, “Quality Management Training in Small to Midsized Manufacturing Firms,” (vol. 8, no. 2): 44-52.
Problem Solving
Cole, Robert E., “From Continuous Improvement to Continuous Innovation,” (vol. 8, no. 4): 7-21.
Process Analysis
Heiser, Daniel R., and Paul Schikora, “Flowcharting with Excel,” (vol. 8, no. 3): 26-35.
Process Mapping
Heiser, Daniel R., and Paul Schikora, “Flowcharting with Excel,” (vol. 8, no. 3): 26-35.
Product Design/Development
Cole, Robert E., “From Continuous Improvement to Continuous Innovation,” (vol. 8, no. 4): 7-21.
Kanyamibwa, Felicien, David P. Christy, and Duncan K. H. Fong, “Variable Selection in Product Design,” (vol. 8, no. 1): 62-79.
Prototyping
Cole, Robert E., “From Continuous Improvement to Continuous Innovation,” (vol. 8, no. 4): 7-21.
Quality Certification
Dick, Gavin, Kevin Gallimore, and Jane C. Brown, “Does ISO 9000 Give a Quality Emphasis Advantage? A Comparison of Large Service and Manufacturing Organizations,” (vol. 8, no. 1): 52-61.
Quality Control
Kanyamibwa, Felicien, David P. Christy, and Duncan K. H. Fong, “Variable Selection in Product Design,” (vol. 8, no. 1): 62-79.
Quality Factors
Guimaraes, Tor, Victoria Y. Yoon, and Aaron Clevenson, “Exploring Some Determinants of ES Quality,” (vol. 8, no. 1): 23-33.
Quality Function Deployment
Kanyamibwa, Felicien, David P. Christy, and Duncan K. H. Fong, “Variable Selection in Product Design,” (vol. 8, no. 1): 62-79.
Quality Implementation
Dimitriades, Zoe S., “Empowerment in Total Quality: Designing and Implementing Effective Employee Decision-Making Strategies,” (vol. 8, no. 2): 19-28.
Field, Joy M., “Beyond Design: Implementing Effective Production Work Teams,” (vol. 8, no. 2): 29-43.
Michalisin, Michael D., and Gregory P. White, “An Empirical Study of the Posturing-Implementation Gap in Quality Management,” (vol. 8, no. 1): 34-51.
Quality Management
Ford, Matthew W., and James R. Evans, “Baldrige Assessment and Organizational Learning: Need for Change Management,” (vol. 8, no. 3): 9-25.
Kontoghiorghes, Constantine, and Deborah Dembeck, “Prioritizing Quality Management and Sociotechnical Variables in Terms of Quality Performance,” (vol. 8, no. 3): 36-48.
Sun, Hongyi, “Comparing Quality Management Practices in the Manufacturing and Service Industries: Learning Opportunities,” (vol. 8, no. 2): 53-71.
Self-Assessment
Ford, Matthew W., and James R. Evans, “Baldrige Assessment and Organizational Learning: Need for Change Management,” (vol. 8, no. 3): 9-25.
Siow, C. H. R., J. B. Yang, and B. G. Dale, “A New Modeling Framework for Organizational Self-assessment: Development and Application,” (vol. 8, no. 4): 34-47.
Service Industry
Dick, Gavin, Kevin Gallimore, and Jane C. Brown, “Does ISO 9000 Give a Quality Emphasis Advantage? A Comparison of Large Service and Manufacturing Organizations,” (vol. 8, no. 1): 52-61.
Kontoghiorghes, Constantine, and Deborah Dembeck, “Prioritizing Quality Management and Sociotechnical Variables in Terms of Quality Performance,” (vol. 8, no. 3): 36-48.
Sun, Hongyi, “Comparing Quality Management Practices in the Manufacturing and Service Industries: Learning Opportunities,” (vol. 8, no. 2): 53-71.
Tan, Keah Choon, and Joel D. Wisner, “A Framework for Quality Improvement in the Transportation Industry,” (vol. 8, no. 1): 9-22.
Six Sigma
Bjerke, Froydis, and Margrethe Hersleth, “Introducing Statistical Thinking to the Food Industry—Facilitating and Inhibiting Factors,” (vol. 8, no. 3): 49-60.
Statistical Process Control
Bjerke, Froydis, and Margrethe Hersleth, “Introducing Statistical Thinking to the Food Industry—Facilitating and Inhibiting Factors,” (vol. 8, no. 3): 49-60.
Hacker, Marla E., Tygh J. Newton, and Akinyinka Akinyele, “The Impact of a Performance Management Intervention on Work Processes and Operational Indicators,” (vol. 8, no. 2): 8-18.
Total Quality Management
Bjerke, Froydis, and Margrethe Hersleth, “Introducing Statistical Thinking to the Food Industry—Facilitating and Inhibiting Factors,” (vol. 8, no. 3): 49-60.
Dimitriades, Zoe S., “Empowerment in Total Quality: Designing and Implementing Effective Employee Decision-Making Strategies,” (vol. 8, no. 2): 19-28.
Kontoghiorghes, Constantine, and Deborah Dembeck, “Prioritizing Quality Management and Sociotechnical Variables in Terms of Quality Performance,” (vol. 8, no. 3): 36-48.
Training
Bjerke, Froydis, and Margrethe Hersleth, “Introducing Statistical Thinking to the Food Industry—Facilitating and Inhibiting Factors,” (vol. 8, no. 3): 49-60.
Ryan, Chuck, Richard H. Deane, and Ned P. Ellington, “Quality Management Training in Small to Midsized Manufacturing Firms,” (vol. 8, no. 2): 44-52.
Work Teams
Field, Joy M., “Beyond Design: Implementing Effective Production Work Teams,” (vol. 8, no. 2): 29-43.
