 April 2001
Volume 8 • Number 2
- THE IMPACT OF A PERFORMANCE MANAGEMENT INTERVENTION ON WORK PROCESSES AND OPERATIONAL INDICATORS
Marla E. Hacker, Oregon State University, Tygh J. Newton, Performance Center, Akinyinka Akinyele, U.S. Postal Service
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- EMPOWERMENT IN TOTAL QUALITY: DESIGNING AND IMPLEMENTING EFFECTIVE EMPLOYEE DECISION-MAKING STRATEGIES
Zoe S. Dimitriades, University Of Piraeus
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- BEYOND DESIGN: IMPLEMENTING EFFECTIVE PRODUCTION WORK TEAMS (PDF format, 93 KB)
* SAMPLE ARTICLE *
Joy M. Field, Boston College
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- QUALITY MANAGEMENT TRAINING IN SMALL TO MIDSIZED MANUFACTURING FIRMS
Chuck Ryan, The University Of Southern Mississippi, Richard H. Deane, Georgia State University, Ned P. Ellington, Georgia Institute Of Technology
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- COMPARING QUALITY MANAGEMENT PRACTICES IN THE MANUFACTURING AND SERVICE INDUSTRIES: LEARNING OPPORTUNITIES
Hongyi Sun, City University Of Hong Kong
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