Quality Management Journal - July 2016 - ASQ

Quality Management Journal - July 2016

Volume 23 • Number 3

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  • Low Resource Gage Screening *Open Access*
    By Victor E. Kane
    This research addresses the question of how to proactively screen a large number of gages for variation concerns using limited resources. Gage triage analysis is a range-based statistical procedure that enables efficient, cost-effective screening of a large number of gages.
  • SNSQUAL: A Social Networking Site Quality Model
    By Brandon Phillips, Daniel Peak, and Victor Prybutok
    This research develops and tests a new quality construct, SNS quality, and introduces SNSQUAL, a social networking site (SNS) quality model. To capture significant product features of SNSs, SNSQUAL contains five independent dimensions that positively correlate with social media quality.
  • One Size Does Not Fit All: Utilizing Quality Function Deployment for Course Design
    By Julie M. Ezzell, Elizabeth A. Cudney, Julie A. Phelps, and Glenn H. Mazur
    The objective of this research was to provide students with a stronger overall learning experience that tailors the teaching methods to a student’s individual learning preferences. A comprehensive survey was provided to an undergraduate class at Missouri University of Science and Technology.


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