Volume 17 • Number 2
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- Organizational Culture, Knowledge Management, and Patient Safety in U.S. Hospitals (PDF, 452 KB)
Gregory Stock, Kathleen McFadden, and Charles Gowen III
Drawing on existing literature, the authors develop and test a model for patient safety performance using data from a nationwide survey of more than 200 hospitals.
- Managing Continuous Improvement in Vietnam: Unique Challenges and Approaches to Overcome Them (PDF, 282 KB)
Phuong Nguyen and Alan Robinson
As Vietnam emerges into world markets, Vietnamese organizations are facing the predicament of how to avoid the low-cost labor trap and move up the production value-chain by improving quality and productivity.
- Trading Machines: Using SPC to Assess Performance of Financial Trading Systems (PDF, 335 KB)
Zia Hassan, Andrew Kumiega, and Ben Van Vliet
Finance is moving from manual to computer numerical control. To manage trading machines, SPC can be used in conjunction with classical financial metrics to control risk in systematic trading and investment.
- Black Belt Coaching and Project Outcomes: An Empirical Investigation (PDF, 303 KB)
While it has been suggested that Six Sigma projects are positively impacted by the use of coaching, there has been no research into how coaching may actually impact the results of a Six Sigma project.
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