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Quality Management Journal

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July 2004
Volume 11 • Number 3

  • Consumer Perceptions of Product Quality; Made in China
    (PDF, 230 KB)
    * SAMPLE ARTICLE *
    Consumer perceptions of goods manufactured in China are examined.
    Marc Schniederjans, Qing Cao, and John Olson
    If you liked this article, subscribe now.
  • Total Quality Management in Firms: Evidence from Spain
    The EFQM Excellence model is validated.
    Javier Garcia-Bernal, Ana Gargallo-Casal, Gema Pastor-Agustin, and Marisa Ramirez-Aleson
    Regular members with no subscriptionRegular, Associate, Forum/Division, Senior or Fellow members who are also subscribersRead Full Article (PDF, 176 KB)
  • A Holistic Framework for TQM in Software Industry: A Confirmatory Factor Analysis Approach
    An approach for measuring the level of quality management practices in software organizations is developed and validated.
    George Issac, Chandrasekharan Rajendran, and R. N. Anantharaman
    Regular members with no subscriptionRegular, Associate, Forum/Division, Senior or Fellow members who are also subscribersRead Full Article (PDF, 220 KB)
  • How is Quality of Assembly Assured?
    Since there are no complete models of quality management for parts assembly, a new one is developed.
    Robert Batson and Quan Wan
    Regular members with no subscriptionRegular, Associate, Forum/Division, Senior or Fellow members who are also subscribersRead Full Article (PDF, 143 KB)

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