 January 2004
Volume 11 • Number 1
- Significance of Quality Certification: The Case of the Software Industry in India (PDF format, 254 KB)
* SAMPLE ARTICLE *
George Issac, Chandrasekharan Rajendran, and R. N. Anantharaman
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- Empirical Study of QS-9000 Using Principal Components Analysis and Robust Regression
Dana M. Johnson
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- Residual Control Charts for Improving Changeover Productivity
Qidong Cao, J. Wayne Patterson, Xue Bai, and Thomas E. Griffin
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- Critical Success Factors for Controlling and Managing Hospital Errors
Kathleen L. McFadden, Elizabeth R. Towell, and Gregory N. Stock
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