October 1994
Volume 2 • Issue 1

• What Deming Told the Janpanese in 1950 (PDF, 118 KB)
  Peter J. Kolesar
• Should Quality Be Designed In or Inspected In?: A Cost-Of-Quality Framework (PDF, 110 KB)
  Suresh Radhakrishnan and Bin Srindhi
• Quality Problem Solving: Scope and Prospects (PDF, 123 KB)
  Gerald F. Smith
• ISO 9000 and Total Quality (PDF, 113 KB)
  Kenneth S. Stephens
• A Comparative Study of Attitudes of U.S. and Asian Managers Toward Product Quality (PDF, 121 KB)
  Burhan Faith Yavas and Thomas M. Burrows