Journal for Quality and Participation - April 2018 - ASQ

Journal for Quality and Participation - April 2018

Volume 41 • Number 1

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  • Editor’s Notebook
    Finding New Insights to Address Disagreement
    By Deborah Hopen
  • Creating a Shift *Open Access*
    By Rick Maurer
    Build Support for Change Before You Need It.
  • Quality Thoughts *Open Access*
    The Theory of Profound Knowledge
    By Gregory H. Watson
    The first three installments of this series discussed how the principles and practices associated with quality are affected by the beliefs and thinking of individuals, organizations, and society. This edition focuses on The Theory of Profound Knowledge and how it can help facilitate strategic organizational change.
  • In My View
    A Lesson From George Washington
    By Brooks Carder
    The past experiences of successful historical figures still can apply today—particularly those associated with human nature.
  • Off the Shelf
    The Symphony of Profound Knowledge: W. Edwards Deming’s Score for Leading, Performing, and Living in Concert
    By Brooks Carder
    This new department provides an in-depth look at Edward Martin Baker’s new book about W. Edwards Deming.
  • Final Thoughts
    Successful Change Is Not Luck
    By Daniel Duhan


  • Nine Windows
    By Sunil Kumar V. Kaushik
    This supplemental article describes how to use the nine windows technique, which is associated with the TRIZ separation principles.
  • What is Quality?
    By Fin Rooney
    In this except from the book, Senior Management and Quality: How to Leverage Quality for Profit, we learn how different definitions impact how leaders and organizations approach improvement and the attainment of quality.


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ASQ is a global community of people passionate about quality, who use the tools, their ideas and expertise to make our world work better. ASQ: The Global Voice of Quality.