Introduction to TRIZ By Sunil Kumar V. Kaushik
Excerpts from the first two chapters of the new book, Innovative Business Management Using TRIZ, provide a foundation for developing a greater understanding of this process for innovatively solving complex problems.
Creating a Shift*Open Access* By Rick Maurer
Build Support for Change Before You Need It.
Quality Thoughts*Open Access*
The Theory of Profound Knowledge By Gregory H. Watson
The first three installments of this series discussed how the principles and practices associated with quality are affected by the beliefs and thinking of individuals, organizations, and society. This edition focuses on The Theory of Profound Knowledge and how it can help facilitate strategic organizational change.
In My View
A Lesson From George Washington By Brooks Carder
The past experiences of successful historical figures still can apply today—particularly those associated with human nature.
Off the Shelf
The Symphony of Profound Knowledge: W. Edwards Deming’s Score for Leading, Performing, and Living in Concert By Brooks Carder
This new department provides an in-depth look at Edward Martin Baker’s new book about W. Edwards Deming.
Nine Windows By Sunil Kumar V. Kaushik
This supplemental article describes how to use the nine windows technique, which is associated with the TRIZ separation principles.
What is Quality? By Fin Rooney
In this except from the book, Senior Management and Quality: How to Leverage Quality for Profit, we learn how different definitions impact how leaders and organizations approach improvement and the attainment of quality.