The Power of a Reference Marker as a Leadership *Open Access* By Stephen K. Hacker
Successful leaders not only know their organizations’ missions, visions, and values, but they also encourage all people to determine their own individual purposes.
Can Fun Translate to Funds? By Michael Houlihan and Bonnie Harvey
A positive company culture is good for business, and seven tips to create one can increase employees’ satisfaction and organizational performance simultaneously.
Creating a Shift
Conducting Events That Actually Build Support By Rick Maurer
Ideas and tools for promoting change.
Lessons From Academia
The Role of the Quality Function in Organizations By Sam Yankelevitch
A summary of the article, “Wearing the Hat of Quality: What Does it Really Mean?” which originally appeared in the April issue of QMJ.
Did You Know? The Conscious Consumer Spending Index By Staff
Useful tips and resources for living in a more socially responsible way.
One Size Doesn’t Fit All By Elizabeth Peotter
Contemplating the themes in this issue.
ITEA Program *Open Access* By Staff
An overview of the current ITEA criteria, the 2015 teams that were recognized at the ASQ World Conference on Quality and Improvement in May 2015, the 2015 finalist teams, and a list of the many volunteers who served during the 2015 cycle.