Journal for Quality and Participation - April 2015 - ASQ

Journal for Quality and Participation - April 2015

Volume 38 • Number 1

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  • Why Don’t We Become the Person We Want to Be? *Open Access*
    By Marshall Goldsmith
    Recognizing and resolving workplace obstacles that impede success are everyday considerations, but so too are the hindrances associated with our own personal practices.
  • Case Study: When Things Go Wrong in Spite of Good Intentions
    By Ana Shetach
    This case study applies a development of the Adizes Methodology to nursing management as an approach to overcome obstacles that prevent achievement of intended results.
  • Quality and Innovation
    By Tali Hadasa Blank and Eitan Naveh
    A summary of the article, “Do Quality and Innovation Compete Against or Complement Each Other? The Moderating Role of an Information Exchange Climate,” which originally appeared in the April 2014 issue of the Quality Management Journal.
  • Coaching Green Belts: The Sustainability Challenge
    By Steve Pollock and Daro Mott
    Based on the soon-to-be released book, Coaching Green Belt Projects for Sustainable Success, this article explains the obstacles related to developing a program that will serve the organization most effectively over the long term.
  • Conversations That Unleash Employee Talent
    By Kim Janson
    One of the most reliable ways to overcome obstacles is to communicate and get everyone on the same page. Tips are provided to make these conversations more effective.
  • When Measurement Becomes the Mission, Don’t Trust the Measurement
    By Kim Melton and Suzanne Anthony
    When the measurement system becomes the focus instead of the process it is being used to monitor, it can create a serious obstacle to improvement efforts.
  • The Prophet’s Legacy
    By Michael Babula, Max Tookey, Fraser Nicolaides, and Al Infande
     A novel research study substantiates W. Edwards Deming’s legacy and highlights the need to increase funding and time allocation for research into Deming’s philosophy.
  • Final Thoughts
    The Obstacles of Everyday Problem Solving
    By James J. Rooney
    Contemplating the themes in this issue.




  • Creating a Shift
    A Simple Tool You Can Use This Afternoon
    By Rick Maurer
    Ideas and tools for promoting change.
  • Stewardship and Sustainability
    New standard for Occupational Health and Safety Management Systems Moves Closer to Release
    By Janet Jacobsen
    ISO 45001, designed to provide government agencies, industry, and other stakeholders with effective, usable guidance for improving worker safety around the world is moving closer to completion.
  • Social Responsibility
    Did You Know?
    By  Staff
    Useful tips and resources for living in a more socially responsible way.
  • Book Briefs
    By  Staff
    New publications related to the people side of quality.

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