Journal for Quality and Participation - July 2009

Volume 32 • Number 2

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Video overview of this issue, featuring authors Kenny Moore and Izzy Gesell.

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  • Book Briefs (PDF, 274 KB)
    Keep track of the latest books related to the people side of quality and improvement.
  • This Issue in Summary (PDF, 141 KB)
    Use these synopses to prioritize your reading.
  • Puzzle for Practice (PDF, 70 KB)
    Review the contents of this issue by working this fun puzzle.

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ASQ is a global community of people passionate about quality, who use the tools, their ideas and expertise to make our world work better. ASQ: The Global Voice of Quality.