Journal for Quality and Participation - Summer 2008 - ASQ

Journal for Quality and Participation - Summer 2008

Volume 31 • Number 2

Download Complete Issue (PDF, 2.1 MB)


  • Editor’s Notebook (PDF, 62 KB)
    Does Culture Eat Strategy?
  • Under the Spotlight (PDF, 109 KB)
    Creating a Culture of Quality: The Critical Missing Ingredient to Transforming Your Organization From Top to Bottom
    Steve Gerhardt
    This interview probes two critical questions, “Why isn’t your organization making significant progress in improving its quality?” and “How can you get every employee engaged in your quality initiatives?”
  • Educator’s World (PDF, 74 KB)
    ASQ’s ImpaQT Training™ Brings Continuous Improvement to the Classroom, School, and District
    Using a common framework and aligning tools and techniques across all three levels creates an integrated approach that can lead to a higher level of performance.
  • Quick Activities to Improve Your Team (PDF, 103 KB)
    Newspaper Costumes
    Brian Cole Miller
    Use this exercise to provide some fun for team members while encouraging them to become more creative.
  • Creating a Shift (PDF, 157 KB)
    Using “The List” as a Guide to Change Planning
    Rick Maurer
    When you develop a list of people’s perspectives on an impending change, you can use the information to plan and address their concerns and suggestions.
  • Book Briefs (PDF, 123 KB)
    Abstracts and other information on new publications related to the people side of quality.
  • This Issue in Summary (PDF, 59 KB)
    Overviews of the key articles in this issue to help prioritize your reading.


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ASQ is a global community of people passionate about quality, who use the tools, their ideas and expertise to make our world work better. ASQ: The Global Voice of Quality.