Journal for Quality and Participation - Spring 2006 - ASQ

Journal for Quality and Participation - Spring 2006

Volume 29 • Number 1


  • Editor’s Notebook (PDF, 57 KB)
    The Art and Purpose of Storytelling
  • In My View… (PDF, 69 KB)
    The Honeymoon Period: A Manager’s Tale
    Charles and Eric Gaster
    New managers experience a short opportunity to establish credibility, set expectations, and build relationships.
  • Creating a Shift (PDF, 145 KB)
    12 Steps That Can Build Support for Change
    Rick Maurer
    This issue’s column summarizes and cross-references the suggested strategies and tools that have been presented previously, providing one comprehensive view of the change management process.
  • On the Trail to a Solution… (PDF, 122 KB)
    Part 7: True Blue and Trustworthy
    James Rooney and Deborah Hopen
    This article is the seventh and final installment in a series on ways to improve your organization’s problem-solving efforts, making them more fun and rewarding for team members.
  • Resources for Success (PDF, 61 KB)
    Books and articles/conference proceedings from ASQ’s Quality Information Center and other sources can provide more information on storytelling.
  • This Issue in Summary (PDF, 47 KB)
    Overviews of the key articles in this issue to help you prioritize your reading.


Featured Topic: Telling Your Story

  • Power of Stories (PDF, 165 KB)
    Terrence L. Gargiulo
    Storytelling can help your organization adapt to changing conditions and respond to business challenges by improving communication, fostering learning, and building institutional wisdom.
  • Renewable Energy: How Story Can Revitalize Your Organization (PDF, 85 KB) Open Access
    Madelyn Blair
    Storytelling builds community within your organization by tapping into employees’ experiences and fostering change and rejuvenation.
  • Corporate Storytelling Perspectives (PDF, 74 KB)
    Hilary McLellan
    Organizations can use stories for a variety of purposes, including improving communication, promoting problem-solving efforts, encouraging innovation, and enhancing reputation.
  • The Power of Storytelling to JumpStart Collaboration (PDF, 66 KB)
    Seth Kahan
    Want to bring people together despite their differing backgrounds, experiences, and competitive agendas? This proven process can help you bring the valuable tool of storytelling to your organization.

Of General Interest

  • What Really Motivates People? (PDF, 63 KB)
    Jane Strickler
    Rewards really aren’t the way to motivate your work force—particularly when they undermine collaboration and teamwork. Fostering an environment where people can be motivated intrinsically, rather than extrinsically, is a better approach.
  • How Similarity and Liking Affect Performance Appraisals (PDF, 97 KB)
    Mike Schraeder and Jim Simpson
    Are performance appraisals affected by resemblance between the rater and employee and/or their relationship? This article presents a literature review on this topic and establishes a comprehensive model connecting the factors involved.

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Spring 2006

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