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October/November 1994
Volume 17 • Number 6
Volume 17 • Number 6
Measuring excellence in team management
- Is your measurement system well balanced?
Keeping score: measureing your measurement system... (PDF, 1.7 MB)
Mark Grahm Brown - Measuring training from a new science perspective
How the new science and its paradigm affect training... (PDF, 735 KB)
Jim Rough - Strategic employee surveys can support change efforts
Using surveys to support and measure change... (PDF, 408 KB)
John K. Kennedy - Measuring progress on your self-management journey
The GOTEAMS model (PDF, 654 KB)
Fess B. Green - Making Canadian employee involvement a quality
Taking a measure of the Canadian experience... (PDF, 591 KB)
Bernard Portis - Stepping through the appraisal looking glass
Aligning performance appraisals and process improvement
will require learning new STEPS... (PDF, 1.5 MB)
Robert Kunreuther - For effective site visits... Follow the Z
Benchmarking excellence through site visits... (PDF, 451 KB)
John Simmons - Three Paths, one journey
One Crosby, Deming with a Juran to go, please...(PDF, 2.4 MB)
Steve Gibbons - The view from the top and successful quality processes
It's not a game... (PDF, 606 KB)
Bill Roth
Review of books, software and video
- More Than 50 Ways to Build Team Consensus
by R. Bruce Williams (PDF, 1.7 MB)
Reviewer: John Burbidge - Benchmarking with Dr. H. James Harrington
Version 1.0 for Windows (PDF, 190 KB)
Reviewer: Steve Gibbons - ISO 9000 Made Easy: A Cost-Saving Guide
to Documentation and Registration
by Amy Zuckerman (PDF, 1.7 MB)
Reviewers: Pat Townsend and Ned Hamson - The Tao at Work, On Leading and Following
by Stanley M. Herman (PDF, 1.7 MB)
Reviewer: Frieda Hughes - Real Time Strategic Change - How to Involve an Entire Organization in Fast and Far-Reaching Change
by Robert W. Jacobs (PDF, 1.7 MB)
Reviewer: Robert Holder - What America Does Right - Learning From
Companies That Put People First
by Robert Waterman (PDF, 1.7 MB)
Reviewer: Robert Holder - Out Front Leadership: Discovering,
Developing & Delivering Your Potential
by Joe Reynolds (PDF, 1.7 MB)
Reviewer: Frieda Hughes
