 |
|
|
January 2012
Volume 34 • Number 4
ARTICLES |
- Improvement in the New Millennium: Quality, Sustainability, and Externalities (PDF, 397 KB)
Brian L. Joiner - The Discreet Charm of Cell Number Nine (PDF, 237 KB)
Roberto M. Saco
-
A Comprehensive Approach to Quality Aims at Inclusive Growth: Continual Improvement as a Management Imperative (PDF, 218 KB)
Gregory H. Watson
- An Integrated Perspective Leads to Simultaneous Improvement (PDF, 550 KB)
Christine Robinson
-
A Global SR Standard: Good or Too Good to Be True? (PDF, 272 KB) Open Access
Joan Marques - Keller Independent School District Recognized by Texas Award for Performance Excellence (PDF, 392 KB)
Shellie Johnson and Paula Sommer - ISO Survey Reveals Increase in QMS Certifications (PDF, 172 KB) Open Access
DEPARTMENTS |
- Editor’s Notebook (PDF, 600 KB)
A New Age - Thriving in a Changing World (PDF, 156 KB)
Characteristics of Complex Systems
Bruce A. Waltuck
- Creating a Shift (PDF, 124 KB)
Quality Improvement in China Shops
Rick Maurer - Final Thoughts (PDF, 106 KB)
Putting Social Responsibility Into Practice
Tom Mosgaller
ONLINE-ONLY CONTENT |
- Bonus article: “Unique Partnership Results in Increased Sustainability (PDF, 152 KB)
by: Kristen Joiner - Bonus article: “A Primer on ISO 9000, 26000, and 31000” (PDF, 224 KB)
by: Christine Robinson - Supplemental information: “Keller Independent School District Texas Award for Performance Excellence Feedback Report” (PDF, 399 KB)
- Educator’s World: “ISO 26000 and Educational Leader Preparation” (PDF, 399 KB)
by Fernando F. Padró - Book Briefs (PDF, 160 KB)
Keep track of the latest books related to the people side of quality and improvement.
