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Volume 9 · Issue 2 · February 2004


The ABCs of QMS Management
What Is Your Next Step With ISO 9001:2000

ISO/DIS 14001 Obtains 94% Vote of Approval in TC 207

Use Sampling for Effective System Audits

The QMS and EMS Families: End of 2003 Report

What Is Your Next Step With ISO 9001:2000?

Applying Management Tools to Mitigate the Risk From SOX

ISO 9000 Registrations Hold Steady as Transition Ends

AThe ISO 9000:2000 PSI IDEAS Q&A—Customer Requirements



The publishers of THE INFORMED OUTLOOK provide Executive Summaries of articles at the beginning of each issue so readers can decide up front which are of greatest interest. This is just one of the ways we help readers better use their time (also included are Key Points for most articles and plenty of charts and tables). The Executive Summaries for this month are reprinted below to give you an idea of the topics included in a typical issue and the importance of topics discussed to your company.