Volume 8 · Issue 8 · August 2003
The ISO 9000:2000 PSI IDEAS Q&ATop Management and Quality
The IDEAS Q&A is aimed at providing a variety of perspectives
on requirements of ISO 9001:2000 and the challenges they present to users.
Question 14 is: What are some ways in which Top Management ensures that
quality objectives are established at relevant functions and levels in
the organization in conformity with the requirements of Subclause 5.4.1?
How does Top Management assure that function-level objectives align with
the corporate objectives so that personnel are aware of how they contribute
to achievement of the quality objectives?