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Volume 8 · Issue 5 · May 2003


Standards Update: Measurements, Medical Devices and Auditing
ISO 19011 and ISO/FDIS 13485 Balloted as US Standards - *FULL TEXT*

Case Study: Transition Improves Customer Satisfaction and Bottom Line

ISO/CD2 14001 Gets 86% Approval, 14004 Unanimous

ISO 19011 and ISO/FDIS 13485 Balloted as US Standards

Step Up to ISO 9004:2000—Integrating With Baldrige

OFEE Promotes Use of ISO 14000 Series in US Government

ISTO Test-Taking Holds Steady as Transition Nears End

ISO 9000 Plants Top NA IQS as French Deadline Reported

The ISO 9000:2000 PSI IDEAS Q&A—Preventive Action



The publishers of THE INFORMED OUTLOOK provide Executive Summaries of articles at the beginning of each issue so readers can decide up front which are of greatest interest. This is just one of the ways we help readers better use their time (also included are Key Points for most articles and plenty of charts and tables). The Executive Summaries for this month are reprinted below to give you an idea of the topics included in a typical issue and the importance of topics discussed to your company.