Volume 8 · Issue 5 · May 2003
ISTO Test-Taking Holds Steady as Transition Nears End
An approach being used increasingly to verify the ISO 9000:2000 comprehension
level of employees, consultants and auditorsand by quality professionals
to assess themselvesis the ISTO Test for Understanding of ISO 9000:2000.
Approximately 2,300 quality professionals in 19 countries have taken the
Test. Dr. Nigel H. Croft of ISTO provides a look at why the Test was created,
how it is being used, its pass rates and what motivates individuals to
take the Test. Information is included on common misconceptions of ISO
9000:2000 found in the answers.