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Volume 8 · Issue 5 · May 2003

Contents

Page 25…
ISTO Test-Taking Holds Steady as Transition Nears End

An approach being used increasingly to verify the ISO 9000:2000 comprehension level of employees, consultants and auditors—and by quality professionals to assess themselves—is the ISTO Test for Understanding of ISO 9000:2000. Approximately 2,300 quality professionals in 19 countries have taken the Test. Dr. Nigel H. Croft of ISTO provides a look at why the Test was created, how it is being used, its pass rates and what motivates individuals to take the Test. Information is included on common misconceptions of ISO 9000:2000 found in the answers.