Volume 8 · Issue 4 · April 2003
The ISO 9000:2000 PSI IDEAS Q&AQMS Integrity
The IDEAS Q&A is aimed at providing a variety of perspectives
on requirements of ISO 9001:2000 and the challenges they present
to users. Question 11 is: Subclause 5.4.2 requires Top Management
to "ensure that
b) the integrity of the [QMS] is
maintained when changes to the [QMS] are planned and implemented."
How does an organization protect the integrity of its QMS
in planning and implementing changes to the QMS to transition
to ISO 9001:2000? What evidence will auditors seek/expect
to see that changes are managed?