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Volume 8 · Issue 2 · February 2003

Contents

Page 3…

Business Management System Approach = Business Success

David Watkins writes that, while it is important to understand the individual differences between ISO 9001/2:1994 and ISO 9001:2000 and between QS-9000 and ISO/TS 16949:2002, adopting an overall BMS approach will ensure the revisions to the individual QMS elements will satisfy that approach and bring productive change and improvement to the QMS and BOS. Watkins discusses how to establish and maintain the BOS, which is the data-driven management process at the core of the BMS and involves the implementation and operation of the PDCA cycle as a key management process.