Volume 8 · Issue 12 · December 2003
Are You Ready for Continual Improvement Auditing (CIA)?
J.P. Russell writes that a good question for auditors to ask is: “When
is it justified to issue a nonconformity or noncompliance for lack of
continual improvement?” An auditor’s determination of conformity
or nonconformity to continual improvement requirements may appear to be
subjective. Thus, there is a need to prepare auditors to engage in auditing
against the continual improvement requirements that will demonstrate objectivity
to the organization and provide objective results. Russell examines what
he calls continual improvement auditing (CIA). QMS auditors must be engaged
in gathering intelligence about the organization’s processes, including
those that lead to continual improvement, and you may find it very value-added
to your auditing program and QMS to learn more about CIA.