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Volume 7 · Issue 9 · September 2002


Page 19…

How Do You Audit the Process Approach?

Bart Solomon and John Stratton writer that there has been much discussion about the changes in requirements from ISO 9001/2/3:1994, but not enough regarding the change in the nature of a QMS with ISO 9001:2000 and how it is to be maintained effectively. In the first part of a series on QMS auditing to ISO 9001:2000, they explore this change and why understanding it is critical to the successful auditing of an ISO 9001:2000-based QMS and to changing the nature of internal and external audits themselves.