Volume 7 · Issue 7 · July 2002
Smith: Management Leadership Key to QMS, Business Success
Dr. Trevor Smith, the new Chair of ISO/TC 176, granted THE
OUTLOOK an interview that will provide you with an introduction
to the new Chair in his own words. He offers his insights
on ISO 9001:2000, the ISO 9000 series as a whole and the future
of management systems from both the standards and business
points of view.