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Volume 7 · Issue 5 · May 2002


Page 26…

A Key Step: Recognizing How Your Organization Adds Value

John R. Broomfield writes that, analyzing your organization’s processes and how they fit and work together–and then seeing where improvements can be made within the context of a system to increase their consistency and efficiency–is a key step in making your organization more competitive. Broomfield explores Actions 5 (analyze your core processes for converting needs into cash showing the core and support processses) and 6 (identify your key processes and assign process owners and deadlines) in his 16-step plan for making an effective transition to ISO 9001:2000.