Volume 7 · Issue 3 · March 2002

Contents

Page 31…

Improvement Corner: Poka-Yoke…Mistake-Proofing as a Preventive Action

Stewart Anderson writes that even with the improvements in ISO 9001:2000, many organizations still face several challenges. He discusses the differences between corrective and preventive action and provides an in-depth look at poka-yoke, an improvement strategy for mistake-proofing that focuses on identifying and eliminating the special causes of variation in production processes to prevent nonconformities.