Volume 7 · Issue 3 · March 2002
From Vision to Reality: Wheelocks Six Sigma Journey
Alan Fazzari and Stanley Marash ask, "Can a small to
mid-sized manufacturer implement Six Sigma and ISO 9001:2000
in a cost-effective way and see significant returns on its
investment in a relatively short period of time?" They
examine Wheelock, Inc., a small company that is enjoying the
benefits of its efforts to implement both quality management
initiatives. Fazzari and Marash explore the system and successes
Wheelock already had, its planning and Six Sigma implementation
processes and the initial successes of its quality initiatives.
They provide two case studies of Six Sigma projects that Wheelock
has undertaken and the results achieved.