Volume 7 · Issue 12 · December 2002
TS 16949:2002 Requirements Make Suppliers "Look Inward"
In the sixth entry in their series examining 15 key challenges
for automotive suppliers that plan to transition QS-9000:1998
to ISO/TS 16949:2002, Chad Kymal and David Watkins write that
three clauses/subclauses of ISO 9001:2000 and ISO/TS 16949:2002
contain "new" requirements that are a call for organizations,
including automotive suppliers, to "look inward"
so that they will better meet and exceed the needs and expectations
of customers. Kymal and Watkins explore Subclause 5.5.3, Internal
Communication, Clause 6.1, Provision of Resources and Clause
6.2, Human Resources, which represent those elements of your
QMS that ensure your processes are effective and efficient
and that you have the structures in place to support those