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Volume 7 · Issue 11 · November 2002


Page 33…

The ISO 9001:2000 PSI IDEAS Q&A—Auditing Processes

The sixth question in the PSI IDEAS program is: How must an organization set up its internal audits to audit processes rather than independent clauses? How will internal auditors determine that the system is effectively implemented? What will differ in their auditing approach from ISO 9001/2:1994 to verify this requirement? How will third-party auditors determine if a system has been effectively implemented? Are there any different approaches or techniques that third-party auditors will be using to verify the effectiveness of QMS implementation? How does process auditing differ from what has been done in the past?