Volume 7 · Issue 10 · October 2002
Contents
Page 3…
Continual Improvement Is Key to Money in the Bank
John Broomfield and Jonathan Davis write that the real point
of a QMS built to conform with the requirements of ISO 9001:2000
is to pursue best-in-class business management where the system
of itself saves you more money than it costs and actually
makes potential customers take notice. Broomfield and Davis
explore Steps 15 (arrange for an ISO 9001:2000 registration
audit, if needed, from an accredited, fully independent registrar
respected by your customers) and 16 (measure, analyze and
continually improve your updated system using Six Sigma, lean
and other techniques) in Broomfield’s 16-step plan for
making an effective transition to ISO 9001:2000.
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