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Volume 7 · Issue 1 · January 2002

Table of Contents

ARTICLES

ISO/TS 16949: REVISED AUTO QMS SPECIFICATION DUE OUT BY MARCH

FAA CASE STUDY: IMPLEMENTING ISO 9001:2000 IN A GOVERNMENTAL ORGANIZATION

THE QMS AND EMS FAMILIES: END OF YEAR REPORT

DR. PIERRE F. CAILLIBOT TO RETIRE AS CHAIR OF ISO 9000'S TC 176

QUALITY IMPROVEMENT COMES FROM SYSTEMS, NOT PROGRAMS

QUALITY AS A "THING" BEGS ELIMINATION OF QUALITY AS AN ORGANIZATIONAL "WORD"

KING: CONTINUAL IMPROVEMENT IS RAB'S MISSION - * FULL TEXT *

A REGISTRAR Q&A: THE ISO 9001:2000 TRANSITION - QUALITY MANAGEMENT PRINCIPLES

DEPARTMENTS

OVERVIEW

The publishers of THE INFORMED OUTLOOK provide Executive Summaries of articles at the beginning of each issue so readers can decide up front which are of greatest interest. This is just one of the ways we help readers better use their time (also included are Key Points for most articles and plenty of charts and tables). The Executive Summaries for this month are reprinted below to give you an idea of the topics included in a typical issue and the importance of topics discussed to your company.