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Volume 6 · Issue 4 · April 2001

Contents

Page 8...

Finance to Be First ISO 9001-Based Service Sector Standard

On April 19, 2001, representatives from 15 financial services organizations convened the first session of the "FS 9000 Association", which has as its goal the rapid development of FS 9000. FS 9000 is expected to be drafted by the second quarter of 2002 as a financial services sector-specific QMS standard aligned with ISO 9001:2000 and containing industry QMS metrics. Brian Hettrick details the expected characteristics of FS 9000 as an international quality and risk management standard for the industry, its anticipated benefits, the challenge for the sector in the use of ISO 9001 and registration and the next steps in FS 9000’s development.