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Volume 6 · Issue 10 · October 2001

Contents

Page 1…

ISO 9001:2000 and Design for Six Sigma

Norma Simons writes that your organization’s QMS will not be truly conforming with the requirements of ISO 9001:2000 if you simply inspect for quality and focus on corrective action. She notes that, although many average companies have experienced improvement that has resulted in substantial bottom-line benefits as a result of QMS implementation and use, it is rather evident that considerable effort will be needed to achieve the exponential gains required to move from one sigma level to another. Simons explores the Design for Six Sigma (DFSS) approach to developing products and services that will enable processes to meet customer expectations prior to production and explains how implementing a DFSS approach within an organization can best be achieved if each DFSS project is conducted in six phases.