Volume 6 · Issue 10 · October 2001
AIAG Quality Survey Focuses on New Issues
Radley M. Smith, who served as Co-Chair of the AIAG 2000/2001
Quality Survey, writes that this most recent survey marks
a sharp break with previous AIAG Quality Surveys, which dealt
primarily with the introduction and acceptance of QS-9000.
He notes that the team that developed the 2000/2001 survey
focused on current OEM/supplier issues and included questions
that would provide more timely and useful information. Smith
provides details from the results of the survey, including
the viewpoint of respondents on what would improve QS-9000
results (including by registrars and OEMs), whether TS 16949
has any value for suppliers, if registration is a value-added
way to reinforce quality system conformance, how aware suppliers
are of the OEM mandates for ISO 14001 and how well suppliers
understand the benefits of EMS implementation and registration.