Volume 6 · Issue 1 · January 2001
Case Study: LucentTL 9000 Registration
by Lucent Focuses on Flagship Project
Lucent Technologies 5ESS®-2000 Switch Project,
a TL 9000 Pilot Program registration recipient, represents
a very large software development organization at 7 locations
in 5 countries on 3 continents. The 5ESS Projects TL
9000 registration was built upon its existing ISO 9001:1994
and CSQP registrations, although the scope of the registration
is defined as the design of hardware and software for circuit
switches, including CTIP and associated technical support.
Art Morrical of Lucent Technologies provides an in-depth look
at the TL 9000 registration effort involving the 5ESS Project.