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Volume 5 · Issue 9 · September 2000


Quality Objectives: A Renewed Commitment to Quality

In examining a QMS element from ISO/FDIS 9001:2000, Edward Culhane writes that Subclause 5.4.1, Quality Objectives, will force organizations to incorporate good business practices that will provide management with tools to identify problems. Culhane compares the differences in how quality objectives are addressed in ISO 9001:1994 vs. ISO/FDIS 9001:2000, highlights the instances where objectives are referenced in the FDIS and examines the contents of 5.4.1 and what they require and offer to organizations.