In her position as President and principle consultant for TRANSFORMATION TECHNOLOGIES™, INC., Dr. Lois A. Jordan provides training and consulting services in business performance improvement for a wide variety of organizations internationally. She is a top-ranked national seminar instructor for the American Society for Quality (ASQ) in a wide variety of statistical and quality related topics, and received ASQ's “Outstanding Faculty Award” for 1997 - 1998. She is currently an Assistant Professor in the Information and Technology Management Department of the College of Business at the University of Tampa, and has also provided numerous courses for the Engineering college of the University of South Florida.
Dr. Jordan holds a Bachelor of Science degree in Industrial Engineering from the Georgia Institute of Technology, a Master of Business Administration from the University of South Florida, and a Ph.D. in Industrial Engineering with an emphasis on organizational effectiveness and statistical analysis, also from the University of South Florida. She also holds a Master Black Belt Certification from the University of South Florida MTEC. She has 23 years of industry experience in all aspects of Quality Management, Supplier Quality Management, Process Quality Engineering, and organizational training and development. Dr. Jordan is a registered Professional Engineer (P.E.) for the state of Florida, and is an ASQ Certified Quality Engineer (CQE). She is a member of the American Society for Quality (ASQ), the American Society for Training and Development (ASTD), and the Association for Quality and Participation (AQP). She is also a member of both the Board of Directors and the Quality Steering Committee for Northside Hospital and Heart Institute (HCA). Her academic honors include membership in Alpha Pi Mu (Industrial Engineering Honor Society) and Tau Beta Pi (Engineering Honor Society).
Since 1989, TRANSFORMATION TECHNOLOGIES™, INC. has been assisting organizations in achieving their business objectives through training and consulting for business process improvement. This includes not only the skills necessary for the successful management of improvement strategies, but also the technical and interpersonal tools required to effectively implement improvement plans:
Design and conduct top-rated national public and customized private in-house training in all areas of corporate quality systems, including: Six Sigma (Black Belt, Green Belt, Champion), Lean / “Just-in-Time” Manufacturing, customer satisfaction indicators, ISO 9000, strategic quality planning, Total Quality Management (TQM), process improvement teams, quality system documentation, supplier partnerships, quality data base/information systems, statistical analyses, Statistical Process Control (SPC/SQC), Designed Experiments (DOE), root-cause problem-solving, inspection planning and technology, quality costs, quality audits, employee motivation, leadership skills, communication, team-building, and participative management/self-managed work teams.
Customers include Alcon, Fidelity Investments, Andersen Windows, Mannington Floors, Unocal Oil, Rockwell Collins, Compaq, ABB, Capital One, Medtronic, Transitions Optical, U.S. Homes, Hitachi, Energizer, Square D Company, Moen, Honeywell, the State of Florida’s Department of Labor, Case Corporation, Mannington, Becton Dickinson, TRW, Johnson & Johnson, AT&T, Kaiser Permanente, Chart House Restaurants, Bayer Corporation, Tampa Electric Company, Menasha Corporation, and JP Morgan Chase.