ASQ World Conference on Quality and Improvement to Focus on Customer Experience, Risk and Change, More

ASQ World Conference on Quality and Improvement to Focus on Customer Experience, Risk and Change, More

Real-life solutions, results among takeaways for attendees

For Immediate Release

Milwaukee, Wis., Nov. 28, 2016 — Risk and change, customer experience and quality as a competitive advantage are among the focus areas of the 2017 ASQ World Conference on Quality and Improvement.

Attendees of the ASQ conference — held May 1 – 3 in Charlotte, N.C. — will learn ways to immediately identify and assess risk, focus on the customer, and use quality to drive profitability. Furthermore, attendees will learn to decrease waste, improve productivity, and increase operational efficiency in their organizations. Each educational session will present real-life applications, solutions, and results based on quality principles, while the workshops will allow attendees to dive deeper into quality theories with hands-on learning activities.

The content is designed to engage audiences from manufacturing, health care, government, financial services and more.

The theme of the event, “Grow Your Influence: In the Profession, Through the Organizations and Around the World,” was chosen to center on the work of current and future business leaders and the growth they seek to better influence the work they do, organizations they work for, and lives they lead.

Other focus areas of the annual event include quality fundamentals and operational excellence, emphasizing leadership, innovations, culture of quality, producing results and more.

At the conference, ASQ will present the 2016-2017 International Team Excellence Awards, the only international team recognition process of its kind in the world. Finalists will present their successes at Global Impact Sessions, which offer attendees the opportunity to learn first-hand from organizations that have used quality processes to save millions of dollars while delivering value to customers and stakeholders.

Prior to the conference, ASQ will offer onsite certification exams and training opportunities on topics including cost of quality, corrective and preventive actions, lean enterprise, and others.

For more information about the World Conference on Quality and Improvement, or to register for the event, visit

About ASQ
ASQ is a global community of people dedicated to quality who share the ideas and tools that make our world work better. With millions of individual and organizational members of the community in 150 countries, ASQ has the reputation and reach to bring together the diverse quality champions who are transforming the world’s corporations, organizations and communities to meet tomorrow’s critical challenges. Celebrating 70 years in 2016, ASQ, with its world headquarters in Milwaukee, Wis., USA, operates regional centers in the U.S. and Canada, North Asia, South Asia, Latin America and Middle East and Africa. Learn more about ASQ’s members, mission, technologies and training at

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ASQ is a global community of people passionate about quality, who use the tools, their ideas and expertise to make our world work better. ASQ: The Global Voice of Quality.