Understanding Quality Improvement: New to Quality

New to Quality

The American Society for Quality can help you learn about quality: how to use time-tested principles and methods to improve the work you do, whatever it may be.

ASQ was born in the days when "quality control" usually meant ensuring that manufactured products were free of defects. Manufacturing is still an important part of what we do, but we've also evolved into much more. Virtually any process can benefit from the quality tools and techniques you'll find here.

If you're brand new to quality, you've come to the right place.
This section of our Web site will show you the "first steps" to learning about the tools, processes and ideas that comprise quality and how quality can be applied to your work.

Then we'll show you the "next steps" that will help you take quality to the next level and help you get the most out of the resources ASQ has to offer.

We're Here To Help!
If you have questions about how to use this Web site, or any other questions about your journey into quality, visit our online Customer Service department or call us at 800-248-1946 in North America (7 a.m. to 5 p.m. Central time Monday-Friday). In Mexico: call 001-877-442-8726. All other locations: call +1-414-272-8575.

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ASQ is a global community of people passionate about quality, who use the tools, their ideas and expertise to make our world work better. ASQ: The Global Voice of Quality.