Small Business

The U.S. Small Business Administration defines “small business” according to a set of standards based on industry.

Industry Not to exceed
Manufacturing and mining 500 employees
Wholesale trade 100 employees
Retail and service $6 million average annual revenue
General and heavy construction $28.5 million average annual revenue
Special trade contractors $12 million average annual revenue
Agriculture $0.75 million average annual revenue

While small businesses often can implement the same quality initiatives found in larger corporations, they will face different challenges along the way. For instance, small businesses tend to have fewer human resources and less up-front capital to dedicate to quality initiatives. Upper management commitment and accessibility, however, can be stronger in a smaller business, and internal communications can be more straightforward.

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