These popular quotes related to Six Sigma come from the Knowledge Center’s Quality Quotes collection.
“Measurement is the first step that leads to control and eventually to improvement. If you can’t measure something, you can’t understand it. If you can’t understand it, you can’t control it. If you can’t control it, you can’t improve it.”
- H. James Harrington
“Quality cannot be copied; there is no step-by-step cookbook that applies equally to all company situations and cultures.”
- Ernst & Young
“I believe the leader’s ultimate job is to spread hope. “
- Bob Galvin (Motorola)
“The World-Class organization is continuously bathed in a stream of integrated data.”
- Y.S. Chang, George Labovitz, and Victor Rosansky
“Quality depends on good data. It also depends on executive leadership in using that data.”
- Juran Institute, Inc.
“Observing many companies in action, I am unable to point to a single instance in which stunning results were gotten without the active and personal leadership of the upper managers. “
- Joseph M. Juran
“The transformation to world-class quality is not possible without committed, visionary, hands-on leadership. “
- Steven George
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