Root Cause Analysis (RCA) Examples & Benefits - ASQ

Benefits of Root Cause Analysis – Case Studies

There are many benefits to implementing root cause analysis. Read the case studies below to learn about successful RCA efforts, and view more case studies published by ASQ.

Incredible Journey Incredible Journey

In response to employee safety concerns and rising workers’ compensation costs, a team at Boeing’s C-17 site developed a root cause analysis process to prevent injury and save money.

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Wind Power Company Gets to the Root of an Icy Issue Wind Power Company Gets to the Root of an Icy Issue

After implementing a new root cause analysis method, it saved Clipper Windpower $1 million in lost revenue while increasing customer satisfaction.

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R. L. Polk & Co.: Making Every Issue the Only Issue

Annual customer surveys for R. L. Polk & Co. identified opportunities for improvement in customer contact and issue resolution. By following the same steps for every issue and performing full root cause analysis for 100 percent of issues, Polk increased operational excellence and improved customer satisfaction. The team was named a finalist in the 2008 International Team Excellence Award Process.

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Statistical Engineering to Stabalize Vaccine Supply Statistical Engineering to Stabilize Vaccine Supply

See how statistical techniques ranging from simple graphics to sophisticated time series and variance components models helped identify and address root causes of variability in a vaccine supply.

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