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Process View of Work
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Books
- Root Cause Analysis and Improvement in the Healthcare Sector - Bjørn Andersen, Tom Fagerhaug, and Marti Beltz (2010)
- Complex Service Delivery Processes - Harvey, Jean (13-Dec-10)
- Complex Service Delivery Processes - Harvey, Jean (07-Dec-10)
- On the Mend - Toussaint, John, MD; Gerard, Roger A., Ph.D. (26-Oct-10)
- An Introduction to Green Process Management - Windsor, Sam (25-Aug-10)
- An Introduction to Green Process Management - Windsor, Sam (24-Aug-10)
- Inspection Awareness - Scott, Matteo (22-Mar-10)
- The Process Auditing and Techniques Guide, Second Edition - J.P. Russell (12-Feb-10)
- The Process Auditing and Techniques Guide, Second Edition - Russell, J.P. (20-Jan-10)
- Root Cause Analysis and Improvement in the Healthcare Sector - Andersen, Bjørn; Fagerhaug, Tom; Beltz, Marti (12-Jan-10)
- Process Management in Education - Robert W. Ewy and Henry A. Gmitro (21-Dec-09)
- Process Management in Education - Ewy, Robert W.; Gmitro., Henry A. (04-Dec-09)
- Data Sanity - Balestracci, Davis Jr. (06-May-09)
- The Process Management Memory Jogger - GOAL/QPC (22-Apr-09)
- Process Improvement Using Six Sigma - Shankar, Rama (19-Jan-09)
- Process Improvement Using Six Sigma - Shankar, Rama (07-Jan-09)
- Enterprise Excellence - Frigon, Normand L.; Jackson, Harry K. (19-Dec-08)
- Strategic Error-Proofing - Casey, John J. (17-Nov-08)
- Supplier Evaluation and Performance Excellence - Gordon, Sherry R. (25-Jul-08)
- Mapping Work Processes, Second Edition - Andersen, Bjørn; Fagerhaug, Tom; Henriksen, Bjørnar; Onsøyen, Lars E. (22-Apr-08)
- Mapping Work Processes, Second Edition - Andersen, Bjørn; Fagerhaug, Tom; Henriksen, Bjørnar; Onsøyen, Lars E. (22-Apr-08)
- Made-to-Order Lean - Lane, Greg (08-Oct-07)
- The Transformation Fieldbook - Hacker, Stephen K.; de Noray, Bertrand Jouslin (08-Oct-07)
- The Logical Thinking Process - Dettmer, H. William (31-Aug-07)
- The Logical Thinking Process - Dettmer, H. William (31-Aug-07)
- Business Process Improvement Toolbox, Second Edition - Andersen, Bjørn (18-Jul-07)
- Business Process Improvement Toolbox, Second Edition - Bjørn Andersen (18-Jul-07)
- Project Management Success with CMMI - Persse, James (05-Jul-07)
- The Certified Quality Process Analyst Handbook - Christensen, Eldon H.; Coombes-Betz, Kathleen M.; Stein, Marilyn S. (02-May-07)
- The Certified Quality Process Analyst Handbook - Christensen, Eldon H.; Coombes-Betz, Kathleen M.; Stein, Marilyn S. (02-May-07)
- The Certified HACCP Auditor Handbook - ASQ Food, Drug, and Cosmetic Division (22-Jan-07)
- The Certified HACCP Auditor Handbook - ASQ Food, Drug, and Cosmetic Division (22-Jan-07)
- Resource Management - Harrington, H. James (29-Sep-06)
- Knowledge Management Excellence - Harrington, H. James; Voehl, Frank (29-Sep-06)
- Process Mapping, Process Improvement, and Process Management - Madison, Dan (05-May-06)
- Root Cause Analysis - Andersen, Bjørn; Fagerhaug, Tom (24-Mar-06)
- Root Cause Analysis - Andersen, Bjørn; Fagerhaug, Tom (24-Mar-06)
- Managing Service Delivery Processes - Harvey, Jean (22-Sep-05)
- Managing Service Delivery Processes - Harvey, Jean (22-Sep-05)
- What is Six Sigma Process Management? - Hayler, Rowland; Nichols, Michael (06-Sep-05)
- Integrating Inspection Management into Your Quality Improvement System - Mawby, William D. (03-Jun-05)
- SPC for Right-Brain Thinkers - Roberts, Lon (29-Apr-05)
- SPC for Right-Brain Thinkers - Roberts, Lon (29-Apr-05)
- Process Quality Control - Ott, Ellis R.; Schilling, Edward G.; Neubauer, Dean V. (02-Mar-05)
- Process Quality Control - Ott, Ellis R.; Schilling, Edward G.; Neubauer, Dean V. (02-Mar-05)
- The Process Approach Audit Checklist for Manufacturing - Welch, Karen (19-Oct-04)
- The Process Approach Audit Checklist for Manufacturing - Welch, Karen (19-Oct-04)
- Enterprise Process Mapping - Cobb, Charles G. (19-Oct-04)
- Enterprise Process Mapping - Cobb, Charles G. (19-Oct-04)
- Process Driven Comprehensive Auditing - Palmes, Paul C. (02-Aug-04)
- Decision Process Quality Management - Mawby, William D. (06-Jul-04)
- Decision Process Quality Management - Mawby, William D. (06-Jul-04)
- The Process-Focused Organization - Gardner, Robert A. (03-May-04)
- Automotive Internal Auditor Pocket Guide - Munro, Roderick A. (06-Jan-04)
- Automotive Internal Auditor Pocket Guide - Munro, Roderick A. (06-Jan-04)
- Journal Of Quality Technology - ASQ (01-Oct-03)
- The Process Auditing Techniques Guide - Russell, J.P. (05-Feb-03)
- Defining and Analyzing a Business Process - Lowenthal, Jeffrey N. (29-Jul-02)
- Defining and Analyzing a Business Process - Lowenthal, Jeffrey N. (29-Jul-02)
- Cracking the Case of ISO 9001:2000 for Service - West, John E. (Jack); Cianfrani, Charles A. (26-Jun-02)
- Office Kaizen - Lareau, William (12-Jun-02)
- Office Kaizen - Lareau, William (12-Jun-02)
- The Change Agent's Guide to Radical Improvement - Miller, Ken (29-Oct-01)
- Six Sigma Project Management - Lowenthal, Jeffrey N. (19-Jun-01)
- Process Reengineering - Roberts, Lon (09-Apr-99)
- Understanding and Applying Value-Added Assessment - Trischler, William E. (08-Apr-99)
- Mapping Work Processes - Galloway, Dianne (08-Apr-99)
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