AS 9100 Keeps Bosch Communications Flying High in Aerospace Industry (PDF, 283 KB) In just 11 months, Bosch Communications earned certification to both ISO 9001 and AS9100, the international quality management system standard for the aerospace industry. December 2008.
Certifying the Certifier (PDF, 115 KB) Over a three-year period, Quality Management Company (QMC) improved itself from the inside out—and became ISO certified in the process. ISO 9001 provided QMC with a logical framework for developing a quality management system. July 2008.
Prescription for Community-Based Healthcare Includes ISO 9001 (PDF, 270 KB) The Community Anticoagulation Therapy Clinic demonstrates how ISO 9001 principles can provide a framework for a community model of care delivery and patient safety. Customer and provider surveys demonstrate 100% satisfaction with the clinic, which uses a controlled document system based on ISO 9001, internal and external auditing, and preventive and corrective action plans. February 2008.
Agricultural Firms Gain Competitive Edge With USDA’s ISO 9001-Based Verification Program (PDF, 528 KB) The U.S. Department of Agriculture’s Process Verified Program uses the ISO 9001:2000 standard to evaluate the quality management systems of agricultural businesses. August 2007.
ISO 9001 Made Easy (PDF, 50 KB)
A straightforward look at one of the world’s most popular standards.
Continual Improvement Programs and ISO 9001:2000 (PDF, 247 KB)
A seven-step roadmap helps avoid pitfalls when integrating a major continual improvement program such as Six Sigma or Baldrige criteria into an ISO 9001 quality management system.
Where Does Quality Begin?
Quality begins with the plan-do-check-act cycle and an understanding of variation, not with ISO 9001 or other standards.