The International Organization for Standardization (ISO) defines a standard as a "document, established by consensus and approved by a recognized body, that provides – for common and repeated use – rules, guidelines or characteristics for activities of their results, aimed at the achievement of the optimum degree of order in a given context."
Standards can serve many purposes, including:
Organizations use management systems standards to help manage processes or activities so that the outcomes meet established objectives, such as:
In addition to the ISO 9000 series on quality management, other standards addressing the specialized needs and circumstances of certain industries and applications also exist:
AS9100, the international quality management standard for the aerospace industry, was first released in 1999. Many aerospace manufacturers and suppliers require compliance to the standard.
ISO 19011 provides guidance on auditing management systems, with details on the principles of auditing, managing an audit program, and conducting management system audits. It also includes guidance on evaluating the competence of individuals involved in the audit process, including the person managing the audit program, auditors, and audit teams.
ISO/TS 16949 is a technical specification that, in conjunction with ISO 9001, defines quality management system requirements for the design, development, production and, when relevant, installation and service of automotive-related products. It was developed by the International Automotive Task Force and aligns American, German, French, and Italian automotive quality standards within the global automotive industry.
ISO 14001 integrates environmental considerations into operations and product standards. The ISO 14000 series specify requirements for establishing an environmental policy, determining environmental impacts of products or services, planning environmental objectives, implementation of programs to meet objectives, corrective action, and management review.
ISO 31000 provides principles and generic guidelines on risk management. It is not specific to any industry or sector and can be applied to any type of risk.
ISO 26000 provides guidance on the underlying principles of social responsibility and integrating socially responsible behavior into organizations. This International Standard is intended to apply to all types of organizations in the private, public, and nonprofit sectors, whether large or small, and whether operating in developed or developing countries.
Statistical standards provide methods for collecting, analyzing, and interpreting data. ANSI/ASQ Z1.4-2008 establishes sampling plans and procedures for inspection by attributes. ANSI/ASQ Z1.9-2008 establishes sampling plans and procedures for inspection by variables.
TL 9000 defines the telecommunications quality system requirements for the design, development, production, delivery, installation, and maintenance of products and services in the telecommunications industry. It uses ISO 9000 as a foundation but goes a step further to include industry-specific requirements and metrics.
Find more standards available for purchase from ASQ’s Quality Press.
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