ISO 9000 Is It Worth It? - About the Teams - ASQ

ISO 9000: Is It Worth It?

About the Teams

Team 1

Christian Tabi Amponsah is a senior associate with PricewaterhouseCoopers' corporate advisory and restructuring practice in Vancouver, BC, Canada. He is a civil engineer, and holds an MBA from the University of Leicester, England. He is currently a doctoral student in organization and management at Capella University.

Anshila "Anne" DeClouette is an instructor at Antelope Valley College in Lancaster, CA, teaching accounting and general business courses. She previously held business and financial analyst positions with several Fortune 200 companies. She earned an MBA from The University of Tulsa in Oklahoma, and is currently a doctoral student in organization and management at Capella University.

Dwight Dew is a retired U.S. Navy captain who is a principal analyst with the Northrop Grumman Corporation in Virginia Beach, VA.  He is a mechanical engineer, and holds a MSME degree from the U.S. Naval Postgraduate School and an MBA from Auburn University. He is currently a doctoral student in organization and management at Capella University.

Elizabeth A. Pogue, CPA, CMA, is an assistant professor of accounting at St. Ambrose University in Davenport, IA. She holds a master's degree in accounting from St. Ambrose, and is currently a doctoral student at Capella University

Clint Wilson is a manager with EPB, a municipally owned electric utility in Chattanooga, TN. He is an electrical engineer and holds a BSECE degree from the University of Tennessee at Knoxville and an MBA from the University of Chattanooga. He is currently a doctoral student in organization and management at Capella University.

Team 2

Christopher Heffner is a core faculty member at Capella University's Harold Abel School of Psychology, where he teaches courses related to research, statistics and outcome measurement. He holds a bachelor's degree with a dual major in psychology and business administration, a master's degree in psychology and a doctorate in clinical psychology. He is currently a doctoral student in organization and management at Capella University.

Steven "Swede" Larson is a 30-year veteran of the U.S. Navy, working in support of the military's air, land, surface, subsurface and special-operations communities. Formerly a defense contractor, he is now an executive with the U.S. Department of Defense. He holds a master's degree in organizational leadership from Chapman University in Orange, CA, and is currently a doctoral student in organization and management at Capella University

Tim Lowder is a professor of management at Saint Leo University in Saint Leo, FL. He earned bachelor's degrees in both business administration and economics from Pfeiffer University in North Carolina and an MBA from Winthrop University in Rock Hill, SC. He is currently a doctoral student in organization and management at Capella University.

Patricia Stites has worked for Alcatel-Lucent (formerly Lucent Technologies, Western Electric and AT&T) for 30 years. She has served as a quality facilitator and quality trainer, and is currently a doctoral student in organization and management at Capella University.

Special Thanks

Special thanks to Ronald Benson, an adjunct professor at Capella University, for organizing the debate project, and to James Bossert of Bank of America, for providing helpful reviews.

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