ISO 9000: Is It Worth It? - ASQ

ISO 9000: Is It Worth It?

Does ISO 9000 encourage quality and boost company performance and profits? Or is ISO too slow, formal and meticulous to really promote quality in the modern Information Age?

Doctoral students in organization management at Capella University created two teams and reviewed the literature. Here they debate the pros and cons.

Featured advertisers


ASQ is a global community of people passionate about quality, who use the tools, their ideas and expertise to make our world work better. ASQ: The Global Voice of Quality.
Organization-Wide Approaches