Lean

Learn the Basics

Read a short introduction to lean approaches and tools.

The Lean Handbook

H1403-KCIn this handbook you will find information related to the joint lean certification program of SME, AME, The Shingo Prize, and ASQ. Use this book to enhance your understanding of the certification’s Body of Knowledge (BOK) as a whole and to give you a more holistic look at lean.

Preview a sample chapter and the full table of contents.

Lean Contributes to Disaster Response Following Historical Flood

CDOT flood KC

The Colorado Department of Transportation introduced lean improvements in May 2012 to quicken response times and remove unnecessary process steps. One year later, the department was better prepared to respond in the aftermath of torrential flooding in the state.

Read the case study.

Learning From Experience 

QP: 2nd month 2014 CoverIn February's QP, seven lean thinkers share insights on a host of topics, including what it takes to manage a successful implementation and where the lean movement is headed.


Systematically Improving Operating Room Patient Flow 

Delisle2In a web-exclusive case study, Dennis Delisle describes how Thomas Jefferson University Hospitals in Philadelphia, PA, used value stream mapping to identify and execute seven lean projects within the perioperative department over four years. 

Easy Lean Training Exercises 

Lean Division - Easy Training - BingoIn a webinar for members of the Lean Enterprise Division, Tony Manos introduces several low-cost lean training exercises that are easy to run. Exercises covered include "The 5S Numbers Game," "Visual Workplace--Hide & Seek," "Lean Lingo Bingo!" and more. 

The Holistic Approach to Lean

HolisticLeanIn a webinar for the Service Quality Division, Mike Micklewright explores the fundamental principles of lean, the organizational culture required for success, and "must-know" secrets for adapting lean approaches across different industries.

Lean Service Design

Lean Service Design webinar coverIn a Webinar offered by the Lean Enterprise Division, Joe Dager demonstrates how lean service design can change the way you think about business, helping you engage customers as co-creators and co-producers of the service experience.

Lean Acres, Chapters 1 and 2

H1408-MDownload chapters 1 and 2 of Lean Acres: A Tale of Strategic Innovation and Improvement in a Farm-iliar Setting. The excerpt includes a pretest, foreword, first chapter "The Narrator," and second chapter "Farm-iliar Territory," as well as the book's full table of contents and index. 

Also available: Lean Acres Webcast.

Keep It Simple

Keep It SimpleIn an article for QP, Adil Dalal shows how ensuring a successful lean initiative is as simple as sticking to the three tenets of lean.  
 


Lean Enterprise Division
 

Visit the Lean Enterprise Division for more resources and networking opportunities related to lean, including more than 30 Webinars and articles in the Division's online library.    

Books

Case Studies

Webcasts

 

 Certification

Lean Certification (SME/AME/Shingo Prize/ASQ Partnership)

ASQ has joined the SME/AME/Shingo Prize Lean Certification Alliance and will be working closely with them to guide the strategic direction as well as the administration of the Lean Certification program.

Learn more about certification.

 Training

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ASQ is a global community of people passionate about quality, who use the tools, their ideas and expertise to make our world work better. ASQ: The Global Voice of Quality.